How to Download Your Goodies
Everyone's tech setup is different, so we are unable to provide any technical help.
Here are some download instructions that work for most people.
Note: Most mobile devices, like as phones and iPads, do not allow for downloading via a link.
Some products in this shop are sent using a compressed ZIP file. Others are sent as a single .pdf or other format.
Here's how to unzip a ZIP file:
On a laptop or PC: Save the ZIP file to your computer, right-click, and then select "Extract All." This will create a new file on your computer with everything inside. Then, add the file to iCloud or Dropbox to get the files onto your mobile device.
On a mobile device: Before you download the ZIP file directly to your mobile device, you may need a free app to unzip the product. This will allow you to unzip the folder to access it. Another solution available on some mobile devices is to long hold the zipped file icon and then click "Extract."
Many files from this site are sent using PDF format. Most computers have Adobe Reader pre-installed, but if you don't have a PDF reader of some sort, you'll need one to view those particular items. Adobe Reader is is free; download it here.
If you can't find the file once it's downloaded, look in Downloads under My Computer, or search the title of the file on your computer.